
MCS Accredited Air Source Heat Pump Installation, Servicing & Repairs
Looking for an experienced air source heat pump engineer in Cambridge?
Moore's Plumbing & Heating provides professional air source heat pump installation, servicing, maintenance and repairs throughout Cambridge and the surrounding villages.
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As an MCS accredited installer, we can help homeowners looking to replace an existing heating system with an air source heat pump, as well as customers who already have a heat pump and need reliable servicing or repairs.
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Whether you're considering renewable heating for a new installation, replacing an older boiler, or simply need your existing heat pump checked and maintained, we'll provide straightforward advice and a heating solution suited to your property.
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Call Moore's Plumbing & Heating on 07714 560 432 to discuss your requirements.


Air Source Heat Pump Installation in Cambridge
Air source heat pumps are becoming an increasingly popular choice for homeowners looking for a modern, renewable way to heat their property.
Unlike a traditional gas or LPG boiler, an air source heat pump uses energy from the outside air to provide heating and hot water for your home.
However, choosing the right heat pump and designing the system correctly is important.
Every property is different.
The size and construction of your home, insulation levels, existing radiators, hot water requirements and heating demand all need to be considered before a system is specified.
At Moore's Plumbing & Heating, we can assess your existing heating system and discuss whether an air source heat pump is suitable for your property.
Our air source heat pump installation service includes:
- Initial property assessment
- Heating system requirements assessment
- Heat pump system design
- Advice on suitable equipment
- Installation of the heat pump system
- Heating and hot water system integration
- Pipework and system alterations where required
- Controls and thermostats
- System commissioning
- Customer handover and explanation of the system
The aim is to provide a properly considered heating system rather than simply replacing one heating appliance with another.
Is an Air Source Heat Pump Suitable for My Home?
One of the most common questions homeowners ask is whether their existing property is suitable for an air source heat pump.
The answer depends on several factors.
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Heat pumps work differently from conventional boilers. Rather than producing a large amount of heat very quickly, they are designed to provide steady, efficient heating over longer periods.
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Your property therefore needs to be assessed as a whole.
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Things we consider include:
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Property size
The size of your home and the amount of heat required will influence the size and specification of the heat pump.
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Insulation
Good insulation can help reduce heat loss and improve the overall performance of a heat pump system.
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Radiators and emitters
Your existing radiators may be suitable, but this needs to be assessed as part of the system design.
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Hot water requirements
The system needs to provide enough hot water for the household, so your existing cylinder and hot water requirements need to be considered.
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Existing heating system
We can assess your current boiler, radiators, controls and pipework to establish what may need changing.
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There isn't a one-size-fits-all answer.
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That's why we recommend assessing the property before deciding which system is right for you.
Air Source Heat Pump Servicing Cambridge
Already have an air source heat pump?
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Regular servicing and maintenance can help keep the system operating efficiently and reliably.
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Moore's Plumbing & Heating provides air source heat pump servicing throughout Cambridge and the surrounding villages.
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During a service, we can check the system's operation and inspect key components to identify potential issues before they develop into larger problems.
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Depending on the system, servicing may include checks of:
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System pressures
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Filters
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Pipework
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Electrical components
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Controls
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Pumps
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Outdoor unit
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Heating performance
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Hot water operation
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System settings
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General condition of the installation
Regular maintenance can also help identify issues that may otherwise result in reduced heating performance or unexpected breakdowns.
Air Source Heat Pump Repairs Cambridge
Like any heating system, an air source heat pump can develop faults.
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If your system isn't heating correctly, isn't producing enough hot water, is displaying a fault code or isn't operating as expected, professional diagnosis can help identify the cause.
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We provide air source heat pump fault-finding and repair services throughout Cambridge and surrounding areas.
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Problems can include:
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Heating not reaching the required temperature
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Hot water problems
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System pressure issues
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Circulation problems
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Control faults
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Electrical faults
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Pump problems
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Unusual noises
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Reduced system performance
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Error or fault codes
We'll assess the system and explain what is required before carrying out any necessary repair work.
Air Source Heat Pump Maintenance
Preventative maintenance can be particularly useful with renewable heating systems.
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Your heat pump works throughout the year, and keeping the system clean, correctly configured and properly maintained can help maintain its performance.
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We can provide ongoing maintenance for homeowners who want their heating system checked regularly.
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This is particularly useful if your system is:
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Used heavily during winter
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More than a few years old
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Showing signs of reduced performance
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Making unusual noises
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Taking longer to heat the property
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Showing recurring fault codes
If you're unsure whether your heat pump needs servicing, contact us and we can advise you.
Upgrading an Existing Heating System
If you're currently using an older gas, LPG, oil or electric heating system, an air source heat pump may be worth considering as part of a wider heating upgrade.
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However, installing a heat pump isn't simply a case of removing an existing boiler and installing a new appliance.
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The heating system needs to be considered as a whole.
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We can discuss your existing heating system, your property's requirements and what would be involved in moving towards renewable heating.
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Where appropriate, we can advise on improvements to radiators, controls, hot water storage and other components of the heating system.
MCS Accredited Air Source Heat Pump Installer
Choosing an appropriately qualified and accredited installer is important when you're investing in a renewable heating system.
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Moore's Plumbing & Heating is MCS accredited for renewable heating installations.
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We combine renewable heating expertise with our existing plumbing and heating experience, allowing us to look at the complete heating system rather than treating the heat pump as an isolated appliance.
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If you're considering an air source heat pump installation in Cambridge, we're happy to discuss your property and requirements before you make a decision.
Air Source Heat Pumps for Rural Homes
Air source heat pumps can be particularly interesting for properties outside the main Cambridge urban area where homeowners may be looking for alternatives to traditional fossil-fuel heating.
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We cover Cambridge and surrounding villages, including:
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Balsham
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Horseheath
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Castle Camps
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Swaffham Prior
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Swaffham Bulbeck
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West Wratting
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West Wickham
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Weston Colville
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Shudy Camps
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Bartlow
Don't see your area listed? We may still cover it, so give us a call to check.
Our Approach
Air Source Heat Pump Service Process
Contact Us
Contact us by phone or online to schedule an appointment.​

Assessment
Our experts will assess the issue and provide a detailed estimate.

Service
We ensure efficient, professional repairs and installations.

Sign Off
We ensure your satisfaction and offer maintenance tips.
